ONE YEAR LIMITED WORKMANSHIP WARRANTY
At
DPS, LLC, all work will be completed in a substantial workmanlike manner
according to standard practices. We work very closely with our concrete producers and material
suppliers to provide you with the highest quality projects. We take great
pride in our work and will do everything we can to satisfy you as a customer.
However, all our concrete work is created by humans and even under the
closest supervision possible, small imperfections can and will be expected.
Despite the skills of our workmanship, the quality of our materials and
the strength and durability of concrete, our product is not without its inherent
flaws. The information that follows provides some of the common issues that you
can expect when working with concrete and provides suggestions on customer care
and usage. If we are presented with an issue that exceeds the
regular industry standard, we may repair or replace, as determined at the sole
discretion of DPS, LLC. Notice is given that all repairs are
promised to return the subject to its built integrity - not to its as-built
appearance. No warranty is expressed/implied regarding the cosmetics of
the repair. The subject's appearance will be considered secondary to its long-term
functionality and durability.
Concrete
can be damaged by many factors beyond DPS, LLC control. Damage from wear
and tear, deicers, chemicals, equipment, vehicles and other things that are out
of DPS, LLC control and are not covered by this Limited Workmanship Warranty.
DPS, LLC is not liable for repair conditions caused by misuse or abuse,
ground settlement, winter conditions, weather, accidents, or acts of God.
This
warranty does not apply to, and is waived by the customer as to, any
construction work that has been subjected to an accident, misuse and/or abuse,
nor does it apply to any construction work that has been modified, altered,
defaced, and/or had repairs made/attempted by the customer or others.
This
Limited Workmanship Warranty expires one year from the date of completion of
the project.
Furthermore,
it is the customers responsibility to caulk all expansion joints, construction
joints, and cracks and maintain caulk at least annually. It is also the
customers responsibility to apply a sealer that will prevent salt and other
products from damaging the concrete. The caulk and sealer are recommended to be
applied immediately after the concrete is 28 days old. It takes 28 days for
concrete to cure to 99% of specified strength. If the caulk and sealer is
applied before 28 days, the moisture content of the curing concrete is likely
to cause the caulk and/or sealers to fail. All warranty by DPS, LLC will be
null and void if concrete is not caulked and sealed with industry acceptable
(high) standard products between 28 and 60 days of placement.
WHAT TO EXPECT:
HOW LONG TO WAIT TO DRIVE ON CONCRETE: It
is recommended to not drive vehicle on concrete until after it has been caulked
and sealed after the 28-day cure period. It takes 28 days for concrete to cure
to 99% of its specified strength. Placing a load on the new concrete prior to
its proper cure period increases the risk of failures to the product.
CAULKING AND SEALING: It
is the customers responsibility to ensure that concrete is caulked and sealed.
DPS, llc would be happy to provide an estimate for these services at your
request. Caulking and sealing should be done between 28 and 60 days after
concrete placement. Applying caulk and sealer prior to 28 days after placement
is not recommended because the concrete is still curing, and the moisture
content of the curing concrete will likely cause the caulk and/or sealer to
fail. It is recommended to not drive vehicle on concrete until after it has
been caulked and sealed after the 28-day cure period.
CRACKS: Concrete WILL
crack. We do not like it either but it will happen so we CANNOT guarantee
that concrete will not crack, even in spite of all precautions having been
taken. If a crack appears, we may be able to assist in the prevention of
further cracking. DPS, LLC recommends placing rebar a minimum of 2’ on
center to prevent heaving, settling, and separation when cracks occur. The
industry standard for repair or replacement for cracked concrete is greater
than 1/2" of an inch displacement either in height or gap. Cracks
that exceed 1/2" of an inch in height or gap may warrant repair or
replacement. If we determine that repair or replacement is required, we
will replace or repair only the affected area. Repair of concrete cracks
with caulk or mortar will be considered an acceptable form of repair.
PLEASE NOTE: Surface or hairline cracks may not be covered. Topcoats
and caps over existing concrete are NOT covered. Replaced concrete will likely
be a different finished color and texture than original. DPS, LLC will
not warranty any cracks what so ever even if greater than 1/2" separation
in height or gap if rebar is not placed at least 2’ on center. If concrete was
not caulked between 28 and 60 days after placement, DPS, LLC will not warranty
cracks
FLAKING, SPALLING, SCALLING, PITTING, POPPING: While
concrete is exceptionally durable, it is not always without flaws. Harsh
weather may cause the surface of your concrete to flake or pop off. It is
possible that a stone or stone(s) close to the surface will be exposed but such
exposure WILL NOT compromise the integrity of the slab. We are unable to
warranty any damages caused by harsh weather as mother nature always has the
upper hand on us. The industry standard for repair or replacement for
flaking or popping concrete is a minimum of 20% of the total work area being
affected. Depending on the issue, we may warranty flaking or popping
concrete if 20% or more of the total work area is affected. If repair or
replacement is required, we will repair or replace only the affected area.
Fertilizers including but not limited to ammonium sulfate and /or ammonium
nitrate aggressively attack concrete. Be cautious when you or your lawn care
provider are applying lawn care products to keep it off of the concrete. These
products are certain to cause scaling, pitting, and spalling when placed on
concrete surfaces. WARRANTY BY DPS, LLC IS NULL AND VOID IF CONCRETE IS
NOT PROPERLY CAULKED AND SEALED BETWEEN 28 AND 60 DAYS OF PLACEMENT.
DISCOLORATION: It is NOT possible
to match the color of your existing porch, sidewalk, driveway, etc.
Sometimes different pours on larger jobs are subject to variation in
color. Color variations are minor and may fade within time. If you
are considering replacing only a section or sections of an existing driveway,
patio or sidewalk, please be aware that a color difference is highly likely
(newly poured section vs. older section). It may be very noticeable and
may take years to blend together. DPS Concrete can make no warranty that
our work will match your existing product.
Colors represented on a computer screen or a printed brochure are
just a representation of results and should not be relied upon for the final
color of your project. Despite our best efforts, minor discoloration can
still occur. There are a variety of different factors (such as:
variations in slump, cement type/brand, finished texture, timing of operations,
the curing process, choice of release agents, surface treatments, humidity and
other weather conditions, age of concrete, etc.) that can and may produce
distinct variations in color appearance. Color variation is not covered
by this warranty.
SHIFTING and SETTLING: It is common for
any concrete flat work including but not limited to; parking lots, steps,
driveways, sidewalks, porches, patios and garage floors to have some cracking
or shifting over time. This is not necessarily a sign of poor
workmanship. Plate tamp the surface of the subgrade immediately below the
bottom surface of the concrete that we place. There is no way for us to prevent
sub-grade settling, gutter downspout placement, grading direction beyond
surface of concrete, underground root growth or shrinkage of the subsurface
layers. We CANNOT warranty against settling because the sub-grade level
is beyond our control.
FROST HEAVE and CRACKING: Throughout
any given winter there are many freeze-thaw cycles. During these events,
your concrete is likely to heave but will also most likely settle back to its
normal elevation again. However, your concrete is susceptible to cracking
during the frost heave event. Cracking related to frost heave is not a
warranty issue.
FINISHES: Interior surfaces
are generally finished smooth (basement floor, garage, sometimes porches and
patios). A smooth finish allows for easy maintenance. Please be
aware that smooth finishes are VERY slippery when wet. Exterior concrete
such as walks, and driveways are broom or swirl finished. A broom finish
is less slippery and designed to be walked upon even when wet. Stamped
surfaces and stained surfaces are sealed to help maintain the beautiful
characteristics of the color and design. The sealer used will cause a
slippery surface when wet. Please view the information provided below
regarding the use and importance of sealers. Additionally, surfaces which
are stamped or stained will require maintenance; how frequently is out of our
control.
CUSTOMER CARE:
THE DO NOT'S: 1) Do
not drive on "new" concrete for at least 28 days. 2) Do
not allow water to drain beneath the slab as this may cause settlement cracks.
3) Do not use salt or other de-icing chemicals on the
concrete (This is especially harmful during the first winter). If
possible, hose off your car of any street salt before parking on concrete. 4) Do
not allow your dog's urine (on your decorative concrete) to cycle through the
numerous freeze-thaw cycles during the winter. Dog urine is extremely
acidic and can cause damage to your decorative concrete. We recommend cleaning
it as soon as you witness it. 5) Do not allow fertilizers to
come in contact with surface if concrete
THE DO’s: 1) Caulk all
expansion joints, construction joints, and cracks between 28 and 60 days after
concrete is placed. (maintain this caulk as often as possible, at least
annually) 2) Seal concrete with a penetrating sealer that
helps prevent against salt damage between 28 and 60 days after concrete is
placed. (Reseal annually) 3) We recommend placing rebar 2’ on
center in your concrete (while most cracks are minor, a rebar grid in your
concrete in combination with proper caulking and sealing will help to protect
your concrete long term) 4) Document your maintenance. In the
event of a warranty event dated documentation of caulking and sealing will be
required.
RE-SEALING DECORATIVE CONCRETE: It
is important to note that we do not warranty sealer related failures. Surface
maintenance is out of our control as heavy traffic, heavy use and severe
weather may and can negatively influence the performance of the sealer.
The care and maintenance of decorative concrete is the property owner's
sole responsibility. The frequency with which you should reseal your concrete
will depend on the area’s exposure to cars, foot traffic, and any chemicals the
decorative concrete is exposed to such as chlorine, salt water, stabilizer and
the like. We highly recommend that stamped concrete projects be kept
clean and resealed every other year or as needed. The longer you wait,
the more likely you may notice the surface color fade slightly. Keeping a
fresh coat of sealer will protect and keep the color as vibrant as the day it
was installed. However, keep in mind, too much sealer can cause an array
of other problems, the most common is whitening.
THE RESEALING TEST: To determine if you
need to reseal you concrete, sprinkle water on the concrete surface. If
the water is absorbed and makes the surface noticeably darker, the sealer has
worn off and resealing the project will restore its original beauty. If
the water is not absorbed and beads on the surface, the concrete should still
be protected and likely does not require additional resealing.
You may contact us to discuss a reseal for your concrete or to
purchase sealer directly from us.
Jason Armstrong - President
DPS, LLC
3704 L street
Omaha, NE 68107
(P) (402) 612-7222
(F) (402) 502-1274
jason@dpsconstruction.net
www.dpsconstruction.net